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Customer experience strategy (Team)
Project type
Report
Date
Jun 2026
Location
Melbourne, Vic
In this assignment, my team of three peers developed a detailed customer experience (CX) strategy for the Terrang Co-op Mitre10, assessing its current capabilities and formulating targeted improvements to enhance customer interactions at key touchpoints.
To watch the video of this presentation, please click on this link: https://youtu.be/K-BxYHqJSJA
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